Everything's continuing to work as expected, this issue is considered resolved. Please get in touch if you're finding any problems persist.
Posted Jul 02, 2020 - 05:37 AEST
Monitoring
Robigus replacement failover is set up, and search queries and API calls should be operating normally for all customers.
Posted Jul 02, 2020 - 05:29 AEST
Identified
The primary server for Robigus has failed unexpectedly. Impacted customers have now been switched to the failover server, and search requests should be being served again. A new failover is now being prepared.